Privacy Policy - Radsann Solutions

This Privacy Policy ("Privacy Policy") explains how Radsann Solutions ("we", "us", or "our") uses your information when you access or use our storefront, corresponding mobile site or mobile application (collectively, "Storefront"), and/or purchase products, and/or utilize any services or other offerings made available through the Storefront (collectively, "Storefront Features").

This Privacy Policy does not apply to any information that you provide to, or that is collected by, any third-party. Please consult directly with such third-parties regarding their information security practices and policies.

User Acceptance

By accessing or using the Storefront, you agree to the terms of this Privacy Policy for collection, use, storage, disclosure, and otherwise processing of your personal information (including sensitive personal data or information) in accordance with the terms of this Privacy Policy and as permitted under applicable laws, including but not limited to the Information Technology Act, 2000 and the rules framed thereunder ("IT Laws").

If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or use, access, or interact with the Storefront. You may withdraw your consent to processing of your information held by us at any time by contacting support.

Collection of Your Information

We may collect certain personal information from you, such as your name, email address, phone number, delivery address, etc. to enable you to access the Storefront and all Storefront Features. You must ensure that you update your personal information and keep it accurate and up-to-date at all times.
We may also collect certain information related to your electronic device such as IP address, browser type, operating system, device type, proxy details, or search and browsing behavior to administer the Storefront and gather general usage statistics.
We may collect your information via other trusted sources such as updated delivery address from carrier partners, payment service providers, public records, and commercially available marketing lists.

Use of Your Information

To enable you to access the Storefront and avail Storefront Features;
To handle your orders, deliver products and services, and communicate about orders, new products, and promotional offers via phone, SMS, or email;
To provide functionality, analyze performance, fix technical errors, and improve usability;
To recommend products or promotional offers tailored to your preferences;
To comply with applicable law, legal directives, or requests from regulatory authorities;
To prevent and detect fraud, unauthorized access, or abuse;
To carry out our obligations and enforce rights arising from contracts entered into between us.

Sharing of Your Information

We may share your information under the following circumstances:

With third-party vendors and logistics service providers to fulfill and deliver orders, process payments, and send customer service communications;
With our holding companies, subsidiaries, and corporate affiliates;
In the event of a merger, restructuring, acquisition, or asset sale;
With law enforcement agencies, courts, or regulatory authorities to satisfy legal obligations or valid legal processes.

Security Practices & Policies

We implement comprehensive managerial, technical, operational, and physical security measures mandated under applicable IT Laws to safeguard your personal data against unauthorized access, loss, or alteration.

Data transmissions on our Storefront are protected using Secure Sockets Layer (SSL) encryption certificates and Firewall security standards compliant with IS/ISO/IEC 27001 Information Technology Security specifications.

Modifications & Contact Us

We reserve the right to update or modify this Privacy Policy from time to time. Continued use of the Storefront after changes become effective constitutes acceptance of the revised policy.

If you have questions, data access requests, or privacy complaints, please contact our privacy compliance team at support@radsannsolutions.com or Call / WhatsApp +91 90565 52328.