Everything you need to know about purchasing, shipping, tracking, and secure payment options at Radsann Solutions.
You don't need any registration or account creation to browse through our store. However, you will have to login with your Mobile No. via OTP during checkout to allow us to process and update your order.
You can navigate to the 'My Orders' section on the storefront at any time to view your active and past order history.
Absolutely. We value your privacy and uphold your data to the highest safety standards. All transactions are completely secure and processed with encrypted SSL channels via reputed payment gateways following global PCI-DSS standards. All information is access-controlled and strictly protected.
Yes! We proudly serve more than 28,000 pin codes across all states and union territories in India.
We take 24-48 hours to process your order and prepare it for our logistics partner to pick up. Once dispatched, courier partners deliver within 3-4 business days across India.
The exact shipping charges for your order location and weight will be calculated and transparently displayed at checkout before payment.
You can track your order live from our website. Additionally, you will receive real-time SMS, Email, and WhatsApp notifications with tracking links from our logistics delivery partner upon dispatch.
We support a complete suite of secure digital payment options:
We currently do not offer Cash on Delivery (COD). All online payment options (UPI, Cards, Net Banking, Wallets) are available at checkout.
Yes. If money was debited for a failed transaction, an automated refund will be processed back to your original payment source within 7-10 working days as per bank timelines.
Please reach out to us via our WhatsApp support button, email us at support@radsannsolutions.com, or call us at +91 90565 52328. Our support team resolves all order inquiries on priority.